Skip to main content
Known Participant
April 23, 2025
Question

"This unlicensed app will be disabled"

  • April 23, 2025
  • 2 replies
  • 6680 views

Hello and apologies for a query that has probably been discussed here many times before.

 

I pay for Adobe All Apps but I'm getting the "unlicensed app" popup in Photoshop and Illustrator. This seems like a common problem but the solutions I've researched seem complicated and of a trial-and-error nature

 

Any suggestions?

Thanks

2 replies

Legend
April 23, 2025

Have you signed out and back into the CC App?

Known Participant
April 23, 2025

Yes, I have tried that. I also checked for updates but everything is fully updated.

kglad
Community Expert
Community Expert
April 27, 2025

Thank you so much for your help; I apprecite it so much. I'll go through all the steps again tomorrow. For now, I've blocked Photoshop from accessing the internet and it seems to be working.


no problem.  in about 16 hours adobe employees return.