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Re: Adobe Acrobat Pro subscription not active

New Here ,
Nov 07, 2024 Nov 07, 2024

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I also buy subscriptions for 1 month but one day is good working but next day the subscription are not showing  I want my money back or give me my subscription back and I am not logout my account subscription are not showing I have transaction 

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Community Expert ,
Nov 07, 2024 Nov 07, 2024

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

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Community Expert ,
Nov 07, 2024 Nov 07, 2024

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If purchased through the Apple Store, you need to contact them.

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Adobe Employee ,
Nov 07, 2024 Nov 07, 2024

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Fauji, I'm sorry, but which Adobe service or membership are you trying to cancel?

 

I don't see anything Adobe-related in your screenshot or any active subscriptions or memberships under the account you used to post to this public discussion forum.

 

If the subscription is under a different account, then see https://adobe.ly/40wwY0V for information on how to cancel most Adobe membership plans and services. ^JW

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