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Clee49
Clee49
Participant
August 21, 2024
Answered

Re: Adobe keep taking money and I can't stop it

  • August 21, 2024
  • 3 replies
  • 233 views

I cancelled my account a few months ago and still they are taking money out of my account! Why do they do this!?!

    This topic has been closed for replies.
    Correct answer Shivangi_Gupta

    Hello there,

    I checked your account details and found that you have any active subscription for Adobe Lightroom. Perhaps you are getting charged for that.

    Could you check your invoice and confirm that? Looking forward to your response.

    ^SG

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 21, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved and branched from download & install">
    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity ManagerCorrect answer
    Community Manager
    August 21, 2024

    Hello there,

    I checked your account details and found that you have any active subscription for Adobe Lightroom. Perhaps you are getting charged for that.

    Could you check your invoice and confirm that? Looking forward to your response.

    ^SG

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 21, 2024

    did you check your account to make sure it's canceled?  did you contact adobe support?

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