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Participant
January 28, 2025
Answered

Re: Cancel free trial

  • January 28, 2025
  • 2 replies
  • 1906 views

cancel my free trial 

    2 replies

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    February 3, 2025

    Bryne, I am sorry, but what are you trying to cancel? There are no active plans under the account you used to post to this public discussion forum. Please see https://adobe.ly/4hkGgm7 for information on how to cancel most Adobe memberships. You must be logged in under the account receiving the service to request a cancellation. ^JW

    Participating Frequently
    April 8, 2025

    I want to cancel a subscription to the Creative Cloud before my free trial ends on 10th April. I don't see the Creative Cloud subcription in my student account. I only see the Adobe for Business plan in my account. Will I see the subscription plan in my account before the free trial ends?

    kglad
    Community Expert
    Community Expert
    April 9, 2025

    I signed up for a free trial with my student account. I'm not aware of having an account admin when I registered last week. I want to make sure that the subscription to the Creative Cloud gets cancelled before my free trial ends tonight. Where do I contact the support team about cancellation?


    @naimz 

     

    how check for and contact admin, https://helpx.adobe.com/enterprise/kb/contact-administrator.html