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Participant
July 14, 2020
Question

Re: Cancellation

  • July 14, 2020
  • 1 reply
  • 111 views

Hello Sir,

I have cancel my subscription within 14 days of billing and i have recieved a e-mail confirmation saying that full refund will be issued: my question is, i have got a new card number now, the old card number the payemnt went out has been expired and chnaged. so how would you refund my payment? do you wantme to provide the new card number?

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    1 reply

    Community Expert
    July 14, 2020

    Hello,

    Its better you talk to support. These are peer to peer forums and no one here has access to your account information. Click on the following link
    https://helpx.adobe.com/contact.html
    Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
    Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y

    -Manan

    -Manan