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Re: Cancellation

New Here ,
Jul 13, 2020 Jul 13, 2020

Hello Sir,

I have cancel my subscription within 14 days of billing and i have recieved a e-mail confirmation saying that full refund will be issued: my question is, i have got a new card number now, the old card number the payemnt went out has been expired and chnaged. so how would you refund my payment? do you wantme to provide the new card number?

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Community Expert ,
Jul 13, 2020 Jul 13, 2020
LATEST

Hello,

Its better you talk to support. These are peer to peer forums and no one here has access to your account information. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

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