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Since I can no longer install Adobe Acrobat DC on windows 7, I want to discontinue my subscription. David Todd Case No. ADB-210811734-Y9F1,
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Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
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Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
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In case you missed the memo, MS quit supporting Win 7 nearly 2 yrs ago. Windows 11 is due out in a few weeks. It really is time to get off Win 7 and on to a more secure OS.
https://www.zdnet.com/article/windows-11-heres-how-to-get-microsofts-free-operating-system-update/
But to answer your question, "How do I Cancel my Subscription?" see links below.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html
If you still need help, CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
Hope that helps.