[Moderator moved from Photoshop to Account, Payment & Plans.]
So sorry about your email / ID problem. With a browser that accepts cookies and does not have script blockers, please contact Adobe Support via online chat. In the chat box, type AGENT followed by Enter key.
CONTACT ADOBE SUPPORT:
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media