Re: Changing primary account

Community Beginner ,
Oct 02, 2021 Oct 02, 2021

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I had the same problem, when I signed up it didn't ask for a confirmation email. Now I can't log into my account because the email is wrong. No I can't access Photoshop, I'm being charged, & There's NO WAY TO CONTACT ADOBE !!

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Adobe Community Professional ,
Oct 02, 2021 Oct 02, 2021

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[Moderator moved from Photoshop to Account, Payment & Plans.]

So sorry about your email / ID problem.  With a browser that accepts cookies and does not have script blockers, please contact Adobe Support via online chat.  In the chat box, type AGENT followed by Enter key.


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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