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Participant
September 1, 2018
Answered

Re: I need to talk to someone

  • September 1, 2018
  • 4 replies
  • 851 views

I want to cancel my account

This topic has been closed for replies.
Correct answer Manan Joshi

Hi @Tiffany5FA0,

If you don't see the cancel button then you will have to contact support to help you out with cancellation. To contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

4 replies

Participant
April 28, 2021

there is no cancel subscirptiob button. how do i cancel

 

what is the purpose of making it so hard to cancel!! Do you actually think we will give and give you free money indefinitely??

 

Manan JoshiCommunity ExpertCorrect answer
Community Expert
April 28, 2021

Hi @Tiffany5FA0,

If you don't see the cancel button then you will have to contact support to help you out with cancellation. To contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
PDNE
Participant
September 3, 2018

I also need to cancel my account. There is no one in the costumer chat and nobody answers by phone.

Legend
September 3, 2018

Please persist, chat and phone are your options.

Participant
October 15, 2018

I need to cancel Adobe Pro, there is no cancel option under Plan/manage plan options

Bani Verma
Community Manager
Community Manager
September 3, 2018

Branched out as a new discussion and moving to Adobe Creative Cloud community.

Nancy OShea
Community Expert
Community Expert
September 1, 2018

Log-in to your Adobe account.

https://accounts.adobe.com/

Click on Manage Plans.   Below your plan, you should see a Cancel button.

Learn how to cancel your membership or subscription:

Nancy O'Shea— Product User & Community Expert
PDNE
Participant
September 3, 2018

There is no Cancel button.