I want to cancel my free trial

[aman_6193]

Please cancel my free trial subscription.

[kglad]

@aman_6193 

no one can cancel for you.  you must do it yourself.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, check for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

[kglad]

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[Jeffrey_A_Wright]

Aman, thank you for posting about your recent subscription commitments to this public discussion forum. I am sorry, but the payment method you used to start your commitment was not accepted. Please see https://adobe.ly/46OAoPK for information on how to correct your account. Once the account is in good standing, you can then complete the self-cancel process referenced by Kglad at https://adobe.ly/4m6Y06U. Please make sure to complete the process soon if you wish to receive a refund. For more information on your commitment to Adobe, see https://adobe.ly/411x9AT. ^JW