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Re: Reembolso

New Here ,
Nov 17, 2025 Nov 17, 2025

Hi, because I don't have regular access to my email and I forgot that I had to cancel my subscription before the end of my trial period, and I was charged yesterday, I'm canceling today. The plans I had, I've been having serious financial problems, and the money I had was from my job. I had to make some purchases and now I don't have it because the subscription was charged. I don't know if I can Please help me with a refund. I stopped using them to remove a background from a photo, and it was too complicated. I'm sorry, but I won't be using them anymore; it was too difficult. Please help me get my money back. 

Thank you very much and I hope you can help me. Id <Removed by Moderator>

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Adobe Employee ,
Nov 17, 2025 Nov 17, 2025

Oscar, I am sorry you did not find more value from our offerings. Please click on  https://adobe.ly/4rmGZZJ to speak with a member of our team who can help you process your cancellation and refund request. Please use a different device to contact us if you are unable to reach anyone or are redirected to this public discussion forum. ^JW

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Community Expert ,
Nov 17, 2025 Nov 17, 2025
LATEST

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

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