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Wil23002921b800
Participant
February 4, 2022
Answered

Reactivate a deleted account

  • February 4, 2022
  • 2 replies
  • 1781 views

Hello, I deleted my account recently, and I want to use the same email address to redo an account because when I want to create an account again with this email address, Adobe tells me that this account is disabled. Someone can help me ? Thank you

This topic has been closed for replies.
Correct answer LinSims

You will have to provide a different email address to create an account.

 

Adobe does not allow emails to be reused, and there is no way to reactivate one that has been deleted and removed.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 4, 2022

@LinSims is right.  You can't have it both ways.  Either the account is active or deactivated.  You'll need a new account under a different Adobe ID (email).  Gmail is free.

 

 

 

 

Nancy O'Shea— Product User & Community Expert
LinSims
Community Expert
LinSimsCommunity ExpertCorrect answer
Community Expert
February 4, 2022

You will have to provide a different email address to create an account.

 

Adobe does not allow emails to be reused, and there is no way to reactivate one that has been deleted and removed.

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