Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Reactivate a deleted account

New Here ,
Feb 04, 2022 Feb 04, 2022

Hello, I deleted my account recently, and I want to use the same email address to redo an account because when I want to create an account again with this email address, Adobe tells me that this account is disabled. Someone can help me ? Thank you

TOPICS
Account management
1.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 04, 2022 Feb 04, 2022

You will have to provide a different email address to create an account.

 

Adobe does not allow emails to be reused, and there is no way to reactivate one that has been deleted and removed.

Translate
Community Expert ,
Feb 04, 2022 Feb 04, 2022

You will have to provide a different email address to create an account.

 

Adobe does not allow emails to be reused, and there is no way to reactivate one that has been deleted and removed.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 04, 2022 Feb 04, 2022
LATEST

@LinSims is right.  You can't have it both ways.  Either the account is active or deactivated.  You'll need a new account under a different Adobe ID (email).  Gmail is free.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines