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Sn13
Participant
February 18, 2020
Beantwortet

Receipt

  • February 18, 2020
  • 3 Antworten
  • 2109 Ansichten

I have monthly payment for adobe, and I would like to get a receipt every month in my email, is that possible? 

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von Tom Pattyn

Hello,

If you're paying monthly, then you should get an email each month "Thanking you for your order" with your invoice.

If this is insufficient, then you can print your invoices instead:

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

3 Antworten

N
Nutrien Wonderhub
Participant
June 27, 2023

For a company that is trying to push itself and "Business software" this sort of oversight, that could be easily fixed, is insane. Also WOW is their support ever complete garbadge.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 28, 2023

    these are user-to-user forums.

     

     for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

     

    for others, use https://www.adobe.com/products/wishform.html

    T
    Adobe Employee
    Tom PattynAntwort
    Adobe Employee
    February 18, 2020

    Hello,

    If you're paying monthly, then you should get an email each month "Thanking you for your order" with your invoice.

    If this is insufficient, then you can print your invoices instead:

    https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

    D
    David5C99
    Participating Frequently
    June 5, 2021

    These are invoices, not receipts. Adobe refuses to provide receipts.

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      February 18, 2020

      This is a public forum, not the link to Adobe support. 

      Sorry, but we're normal users and we can't help with account and/or payment problems. 

      Please click the link below to contact Adobe staff to help.  

        

      Be sure to remain signed in with your Adobe ID before accessing the link below  

      You have to allow 'cookies' in your web browser for this to work  

      https://helpx.adobe.com/contact.html 

       

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
      D
      David5C99
      Participating Frequently
      June 5, 2021

      Support will not help with this issue. We've been asking for months for automatic receipts.

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