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Recovering cancel subscription

New Here ,
Mar 21, 2024 Mar 21, 2024

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Hi,

I had an annual plan (paid monthly) for two months and canceled it wrongly. Is there any way to recover my subscription and continue the rest of year?

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correct answers 1 Correct answer

Community Expert , Mar 21, 2024 Mar 21, 2024

Once canceled, it can't be "uncanceled."

But you can start a new subscription.

 

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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Once canceled, it can't be "uncanceled."

But you can start a new subscription.

 

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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p.s.  in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

 

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