recurring monthly charge

Forum|Forum|1 year ago
November 21, 2024
2 replies
478 views

How best to contact Adobe on a recurring charge that is not associated with any of my subscription plans?

Attempted to contact first level chat support, and the agent couldn't find why my bank card is being billed monthlyl with a $21.39 charge. The agent went through all current and former email accounts and couldn't find an active subscription, so need help back tracing bank charges. Which US Adobe section should one speak with?

This topic has been closed for replies.

kglad

Community Expert

contact your credit card company to report fraud if adobe denies charging you.

John T Smith

Community Expert

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from non-technical Lounge to the Account forum

If support can't find an account, contact the fraud people at your credit card

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