REEMBOLSO DE CANCELACION DE PLAN

New Here ,
Apr 18, 2022 Apr 18, 2022

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Buenas tardes quisiera que me ayudarán ya que realice la cancelación de mi plan en tiempo establecido y aún no recibo mi reembolso si me pueden ayudar por favor, gracias

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Adobe Employee ,
Apr 19, 2022 Apr 19, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

This issue could be better handled by our billing team, please check your private message for more information.

 

Regards

Amal

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New Here ,
Apr 22, 2022 Apr 22, 2022

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Buenas tardes dónde puedo enviar el mensaje al privado?

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Adobe Community Professional ,
Apr 23, 2022 Apr 23, 2022

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In order to access the private messages look at the top right corner of this webpage, you will see an envelope icon. Click on it and you shall see your inbox where you can see all the messages you have recieved and can also reply to them.

Screenshot 2022-04-23 at 5.26.32 PM.png

For the issue you raised, please contact support they will help you out with your refunds(they generally take sometime to be issued). To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script/ad blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

 

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Adobe Community Professional ,
Apr 24, 2022 Apr 24, 2022

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LATEST

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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