Buenas tardes quisiera que me ayudarán ya que realice la cancelación de mi plan en tiempo establecido y aún no recibo mi reembolso si me pueden ayudar por favor, gracias
Hope you are doing well and sorry to hear that.
This issue could be better handled by our billing team, please check your private message for more information.
Buenas tardes dónde puedo enviar el mensaje al privado?
In order to access the private messages look at the top right corner of this webpage, you will see an envelope icon. Click on it and you shall see your inbox where you can see all the messages you have recieved and can also reply to them.
For the issue you raised, please contact support they will help you out with your refunds(they generally take sometime to be issued). To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script/ad blockers are disabled.
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