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Reembolso

New Here ,
Aug 09, 2024 Aug 09, 2024

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Eu fiz uma compra de todos os apps da adobe creative cloud dia 20 de junho, mas percebi que não usaria todos os apps e decidi cancelar dia 1 de julho me falaram quem em 4 a 10 dias uteis me reembolsariam, só que só emitiram o memorando de crédito e não me pagaram até hoje dia 09 de agosto. Falei com o banco falaram que é a empresa que tem que pagar não tem a ver com eles peço que me respondam já passou 1 mes e não devolveram meu dinheiro.Captura de tela 2024-07-22 155210.png 

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correct answers 1 Correct answer

Community Expert , Aug 09, 2024 Aug 09, 2024

Nobody here in a public forum can see your account information
What do you see for your account at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make s

...

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Community Expert ,
Aug 09, 2024 Aug 09, 2024

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Nobody here in a public forum can see your account information
What do you see for your account at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN.

This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

 

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