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Reembolso

New Here ,
Oct 14, 2023 Oct 14, 2023

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Eu estava para pedir reembolso e me deram 60 dias free, mas eles cobraram assim mesmo o valor hoje da assinatura de 24 euros, mesmo tendo ganho

esses 60 dias free, eles vao me reembolsar o que eles combraram hoje?

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Community Expert ,
Oct 14, 2023 Oct 14, 2023

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Please contact Customer Care about this issue.

They are the only ones with access to accounts.

https://helpx.adobe.com/contact.html 

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Community Expert ,
Oct 14, 2023 Oct 14, 2023

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contact adobe support: there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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