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REEMBOLSO

New Here ,
Jul 21, 2024 Jul 21, 2024

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Active la prueba gratuita de 3 productos de adobe (photoshop, after effects, premier) y el dia 7 de la prueba intente cancelar pero no me dejaba, asi que lo deje en el aire, luego de que me cobraron, cancele la subscripciĆ³n y en la factura decia que me iban a hacer un "reembolso prorrateado" donde me iban a devolver una cierta cantidad del dinero en 5 dias, y ya ha pasado casi un mes y no me devuelven por otro lado el asistente virtual no puede resolver mi queja ni me pone en contacto con un asesor.adobe.jpg

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correct answers 1 Correct answer

Community Expert , Jul 21, 2024 Jul 21, 2024

contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe

...

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Community Expert ,
Jul 21, 2024 Jul 21, 2024

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contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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