REEMBOLSO

[Leonardo_Hernandez7069]

Buena stardes, estoy buscando la opción de reembolso y en ningun lugar logro conseguirlo, por favor alguien que me ayude? que luego pasan los 14 dias y no me quieren hacer el reembolso, me cobraron 5 veces mas de lo que venia abonando, una total locura

[John T Smith]

If you do not cancel in 14 days from the start of your trial your trial becomes a subscription and you then pay a penalty to cancel before the end of the subscription

[kglad]

what was your trial start date?  (check the email from adobe confirming its start)

what was your cancellation date? (again, check the email confirming cancellation).

[Shivangi_Gupta]

Hi @Leonardo_Hernandez7069,

As per your account details, you have CC all apps since 1 year and 26 days. Refund can we requested for the first 14 days only. Have you mistakenly renewed your subscription? 

Please share more details.

^Shivangi