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Refund for Adobe Creative Cloud subscription

New Here ,
Jun 25, 2021 Jun 25, 2021

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Hello! 

I would like to make a refund of my money, as yesterday there was a payment for the Adobe Creative Cloud subscription, and today I have already canceled the subscription and did not use the applications.

How can I manage to do it?  

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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once you cancel, you'll generally see a refund to your account (account.adobe.com) within 3 business days.

 

make sure you properly canceled.  https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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Hi,

 

Thank you for posting your query here.

 

Since you have already cancelled the Subscription online, just before you see the Cancellation confirmation screen, it must have showed the Refund amount and that it takes close to 5 Business days to credit the refund in your account.

 

In case you do not receive the refund in 5 days, Please contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html

Thanks,

Deepjyoti.

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