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Participant
September 5, 2024
Question

Refund for plan that I dont use

  • September 5, 2024
  • 1 reply
  • 432 views

I bought a free trial and forgot to cancel it so I was paid. I canceled when I saw this. It's been 11 days since the plan was taken. Will this be refunded?

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1 reply

kglad
Community Expert
Community Expert
September 5, 2024

if you canceled within 2 weeks of starting your trial, yes.  otherwise, you may have a substantial penalty.

 

check your account, https://account.adobe.com

Participant
September 5, 2024

I canceled 11 days after I started trying. Does a refund request automatically occur when I cancel?

kglad
Community Expert
Community Expert
September 5, 2024

it says "we couldn't find any refunds associated with your account." but I think it will appear when the refund is deposited into my account.


it would say pending, if it were in-progress