Refund for Prepaid Annual Plan?

New Here ,
Jun 07, 2021 Jun 07, 2021

Copy link to clipboard

Copied

Last year on June 30, 2020, I prepaid for the Creative Cloud All Apps annual plan at the student rate as I have been enrolled at Lehman College / CUNY here in New York City for that entire time. However, what I did not realize at the time I prepaid that annual plan was that my school, Lehman College, offered that same plan, Creative Cloud All Apps, to students for FREE.

 

I am wondering, is it possible to be refunded the amount I paid at the student rate for the Creative Cloud All Apps Annual plan since the school was already providing it for free?

 

Please advise, thanks.

TOPICS
Account management , Billing

Views

107

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Jun 07, 2021 Jun 07, 2021

Please contact Adobe customer care on this matter. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852

...

Likes

Translate

Translate
Adobe Community Professional ,
Jun 07, 2021 Jun 07, 2021

Copy link to clipboard

Copied

Please contact Adobe customer care on this matter. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 12, 2021 Jun 12, 2021

Copy link to clipboard

Copied

LATEST

Thank you, the information you shared was helpful.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines