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refund my subscription..

New Here ,
Feb 18, 2024 Feb 18, 2024

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I canceled my subscription on 25 Jan after a trial of 7 days, I haven't any benefits, and canceled directly and need to refund my payment, 

how i can contact with hidden service team and get away from stupid automatic chat?

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Community Expert ,
Feb 18, 2024 Feb 18, 2024

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@SIO35528911k4cw 

 

Only Adobe Customer Care can assist with refunds for the trial you canceled after 7 days. No one on this forum can see your billing details.


Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent" to get a human not a bot

Since you've tried this before, get a case number at the start of the chat and ask for tier 2 support

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

 

I've moved your post from Using the Community (for forum questions) to Account, Payment, & Plan for you.

~ Jane

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Community Expert ,
Feb 18, 2024 Feb 18, 2024

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before contacting adobe support, check your account, https://account.adobe.com

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