Refund Request

Forum|Forum|10 months ago
May 16, 2025
2 replies
163 views

Me ofrecieron una prueba gratuita por 7 días, acepté e inmediatamente me generaron el cobro a mi tarjeta. No autoricé este cobro, solo deseaba validar la prueba gratuita, incluso la cancelé inmediatamente. Requiero un reembolso.

Billing

J

JULIO Delgado

Participant

Hermano, es todo un caos, al menos a mi me autorizaron el reembolso pero no se ve reflejado en mi cuenta, espero que a ti te solucionen rapido

Shivangi_Gupta

Community Manager

Hi there,

We appreciate you reaching out. Free trial lasts for 7 days only. However Adobe offers full refund if the cancelation is done within 14 days. In this case, the cancelation is done after a month.
You can check more details here: https://adobe.ly/4jadULn

Let us know if you have any questions.
^Shivangi