Refund

[urvashi_9665]

Hi 

I want my refund because you guyz are charging me cancellation fee and I tried several times before to cancel my subscription but it was not getting cancelled and today when it's finally somehow cancelled you are charging me $31 for it

[Bani Verma]

Hi @urvashi_9665,

I am moving this query to the correct community; experts there can help you better. 

Thanks,
^BS

[kglad]

@urvashi_9665 

you should have two confirmation emails from adobe.  one for your trial subscription start and one for its cancellation.

what are the dates of each of those two emails?

[Jeffrey_A_Wright]

Urvashi, thanks for posting about your recent subscription commitment to this public discussion forum. I can confirm you completed the cancellation process successfully. I am sorry that you did not find more value in our services. Please click on https://adobe.ly/4lmrBbi to speak with a member of our team to discuss a possible refund due to non-usage of our services. You may need to use a different device if you can't reach anyone. ^JW