Copy link to clipboard
Copied
Hello!
I bouth 1 month subscription last month for Adobe XD.
I have finished my task. And forgot to cancelt subscription plan. Yesterday Adobe charged monthly payment. I just read I have 14 days to get refund.
I have already canceled my subsription. How do I refund already paid money for this month?
Thank you
it should be issued within 2 business days after you cancelled.
if not, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
If you bought a true MONTHLY subscription you may cancel at the end of any subscription month
If you bought an ANNUAL subscription with monthly payments you will now pay 1/2 of the remaining balance to cancel early
SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222
Copy link to clipboard
Copied
it should be issued within 2 business days after you cancelled.
if not, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
Copy link to clipboard
Copied
I didn't know how to contact customer support. This icon really helped me. Thank you very much.
Copy link to clipboard
Copied
you're welcome.
Copy link to clipboard
Copied
If you bought a true MONTHLY subscription you may cancel at the end of any subscription month
If you bought an ANNUAL subscription with monthly payments you will now pay 1/2 of the remaining balance to cancel early
SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/...