Refund

[Drew22022821fwcg]

Does anyone know if I can get a refund from Adobe or have any contact info you can give me? I paid for it today and went to use it specifically so I could split my files and it did not work. I cancelled the plan about 30 minutes after I bought it, also did not even get my files split. I just would like some contact information so I could ask for a refund. 

[ls_rbls]

You must contact Adobe Customer Support directly.

Go to this link: https://helpx.adobe.com/contact.html

On that page, scroll up and down and the "Contact us" virtual chat icon will appear on the bottom right corner of your screen. See slide below:

You should be able to get a  support  representative to assist you.

Likes

[ls_rbls]

Go to this link: https://helpx.adobe.com/contact.html

On that page, scroll up and down and the "Contact us" virtual chat icon will appear on the bottom right corner of your screen. See slide below:

You should be able to get a  support  representative to assist you.

[Manan Joshi]

Seems you should be eligible for refund. For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

To contact support you can even try the following link, it will open the chat popup directly for you.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

[Nancy OShea]

Did you purchase Acrobat Pro DC?  Are you attempting to Split a PDF file?

https://www.adobe.com/acrobat/how-to/split-pdf-pages.html

How to split a PDF file:

1. Open the PDF in Acrobat DC.
   
   
2. Choose “Organize Pages” > “Split.”
   
   
3. Choose how you want to split a single file or multiple files.
   
   
4. Name and save: Click “Output Options” to decide where to save, what to name, and how to split your file.
   
   
5. Split your PDF: Click “OK” and then “Split” to finish. You can use additional PDF tools to extract pages or delete pages.
   
   
6. Save as new file:
   Name your new PDF file and click the “Save” button. That’s it.