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Refund

New Here ,
Feb 17, 2023 Feb 17, 2023

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hello! I forgot to cancel my free trial and just got charged for a whole year membership. 

Is there a chance to get a refund if I cancel my subscription?

 

thanks!!

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correct answers 1 Correct answer

Community Expert , Feb 18, 2023 Feb 18, 2023

Maybe.

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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Community Expert ,
Feb 18, 2023 Feb 18, 2023

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Maybe.

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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Community Expert ,
Feb 18, 2023 Feb 18, 2023

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you'll need to plead your case to adobe support. follow one of  @Peru Bob's suggestions.

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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New Here ,
May 09, 2023 May 09, 2023

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I did not found the software worth for me 

 

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Community Expert ,
May 09, 2023 May 09, 2023

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@ABUL29808858r7y4 

 

do you have a question?

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Community Expert ,
May 09, 2023 May 09, 2023

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LATEST

Log-in to your online account below.
https://account.adobe.com/plans

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare


Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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