REFUND

[sbren_5173]

I Just woke up and my money is gone 😩 i need REFUND it's my allowance 

[creative explorer]

@sbren_5173 sorry to hear that your rent money is gone. That's the problem with trial periods for applications, as a user, you need to take responbilities to remember to cancel the trial period or the auto renewal or else you get ding for the next year. Trust me, I know that feeling...which reminds me, I need to cancel something on my end

[kglad]

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)