Refund

[Assenav Rolyat]

I requested a cancellation and refund of £21.14 in June 2025 after the payment was taken out of my account in May 2025. I've noticed the amount has never been refunded as it's still pending in my PayPal account.

Please can you refund it now and confirm you have done so. 

Thanks,

Vanessa Taylor 

Iransaction number 4GX14981XF273963N

[John T Smith]

This is a public forum, not Adobe support... other users can't help
Go here and check your account to determine your status https://account.adobe.com
You may get a refund if you cancel and are charged during the first 14 days of starting a trial
After 14 days the trial becomes a subscription and there is no refund
To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

[kglad]

did you cancel your subscription?

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?
only the plan(s) you want?