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Participant
February 17, 2022
Answered

Reissuing invoice

  • February 17, 2022
  • 1 reply
  • 215 views

Hello

 

I am wondering if there is possible for my invoice to be corrected and reissued?

I was subscribed to Ps and Id last year over my IT company (with theid card and tax number). This year I updated information to our company card and out Tax number. While the Credit card info was successfully changed, for some reason Tax number stayed the same (so my IT company number). Is it possible to correct this as the invoice was already produced (but not paid)? I would need this asap

 

thanks

This topic has been closed for replies.
Correct answer Manan Joshi

Hi @Ziva Zelic,

Please talk to contact support for this.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

1 reply

Manan JoshiCommunity ExpertCorrect answer
Community Expert
February 17, 2022

Hi @Ziva Zelic,

Please talk to contact support for this.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan