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Farooqmalik88
Participant
May 2, 2021
Question

Removing Credit card payment Details

  • May 2, 2021
  • 2 replies
  • 153 views

I want to remove my credit card details. Why I have no access to manage payment options?

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
May 2, 2021

I believe that, so long as your subscription is active, you are required (and agreed) to provide a credit card. So you can change it, but not remove it altogether - how would you be billed?

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
May 2, 2021

Hi @Farooqmalik88,

Please contact support for help in this case. To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
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