[Renamed]: Account not working

New Here ,
Aug 02, 2022 Aug 02, 2022

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Help me my account chalu please

[personal information removed]

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Account management

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New Here ,
Aug 02, 2022 Aug 02, 2022

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Adobe Community Professional ,
Aug 03, 2022 Aug 03, 2022

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Let me move this to the Account, Payment, & Plan forum for you, which I think is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

 

This is a public forum, not Adobe support. Users, including the Adobe Community Professionals, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
LinSims_0-1628856392489.jpeg

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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New Here ,
Aug 03, 2022 Aug 03, 2022

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Please help my account chalu

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Adobe Community Professional ,
Aug 03, 2022 Aug 03, 2022

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I can't. I'm not an Adobe employee. You have to contact customer support using the information in my first post.

 

Make sure to tell them what platform you're on (Mac or Windows), what version of OS, CPU, RAM, Video card, etc. And provide a description of the problem and any error messages you are seeing. Saying that your account doesn't work is not enough information. 

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