Request for Refund – Adobe Student Plan Subscription

Question

Subject: Request for Refund – Adobe Student Plan Subscription
Dear Adobe Support Team,
I hope you're doing well.
오늘 내 계정에 대한 구독료에 대한 환불을 요청하기 위해 편지를 씁니다. 최근에 Adobe Creative Cloud 학생 요금제에 대한 요금이 청구되었지만 구독을 갱신할 의사가 없었고 청구 이후 어떤 서비스도 사용하지 않았습니다.
당신의 참고를 위한 나의 세부사항은 여기 있습니다:

Adobe ID(이메일 주소): [Personal information removed by moderator.]

청구 날짜: 2025년 4월 23일

계획: Adobe Creative Cloud – 학생용 요금제

오늘 청구가 이루어졌고 서비스를 사용하지 않았기 때문에 환불을 처리 할 수 있다면 대단히 감사하겠습니다. 계속 진행하는 데 추가 정보가 필요한 경우 알려주십시오.
여러분의 이해와 지원에 감사드립니다. 여러분의 답변을 기다리겠습니다.
친애하는, YOO MIN JU

Shivangi_Gupta · Accepted Answer

Hi @43944809,We appreciate you reaching out. I can see that you cancelled your subscription today. If you were charged for it, please reach out to our support team and request for a refund here: https://adobe.ly/42J8iBILet us know if you have any questions.^Shivangi

kglad · Answer

you need to cancel. ideally you do that after the 12th monthly payment is received.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step. (if you don't get a reply here from a badged employee within 24 hours, repost.)

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded