Request for Refund - Unable to Continue Adobe Subscription

Question

Dear Adobe Customer Service,I am writing to request a full refund for my recent Adobe Creative Cloud subscription. I understand that the standard policy is to only provide refunds with in 14 days of purchase, and I have exceeded this timeframe. However, I would like to humbly request an exception due to my unforeseen financial circumstances. I need this money because I need to pay for school. It makes it difficult for me to continue using your service. I'm sorry I didn't read the notices.I didn't want to renew the subscription but Adobe deducted my money. This is a bar bill showing Adobe subtracted several bank accounts. I no longer need to use adobe because I have another account that is also issued. I was hoping to get a refund. I'm very sorry for the inconvenience. Thank you very much.https://drive.google.com/file/d/1nRU_m71Ez_eugLEFqzqyZ-S3D6vaxsVt/view?usp=drivesdkSincerely,Hong Anh.

Peru Bob · Accepted Answer

This is a user to user forum. We don't have access to your account here.

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

Peru Bob · Answer

Moved from the Photoshop forum to the Account, Payment, and Plan forum.

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