My annual subscription was automatically renewed on 18th of July. I found it out on 27th of July and started the cancellation process. I tried to use the button, but got an error with a message that I should reach the support out. The problem is that my request was processed only on 3th of August, resulting in unreturned money.
Please, help me to address this out and to return the money as far as I have cancelled the subscription in the first 14 days.
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