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Participant
April 2, 2025
Question

ROBO, ESTAFA

  • April 2, 2025
  • 3 replies
  • 249 views

HOLA, SIGUEN SIN RESOLVERME EL PROBLEMA, TENGO UN COBRO Y FACTURA DE 109.95 DÓLARES DEL 24 DE MARZO QUE YO NO AUTORICÉ, NADIE ME RESPONDE NI SE COMUNICAN CONMIGO. ES UN ROBO Y ESTAFA LO QUE HACEN. 

3 replies

kglad
Community Expert
Community Expert
April 3, 2025

what's your account show, https://account.adobe.com

Kanikas
Community Manager
Community Manager
April 3, 2025

Hi  nereyda_alejandra_6434, 

 

We hear you! I see that you had cancelled an Acrobat subscription for which you were charged this amount. You have been charged a cancellation fee. Since you cancelled your subscription when it was a month old. If you did not request this, kindly get in touch with support for help:https://adobe.ly/4ckfXuI;

 

Hope this helps! 

 

Thanks 
^KS

Peru Bob
Community Expert
Community Expert
April 2, 2025
Nancy OShea
Community Expert
Community Expert
April 2, 2025

Use a browser that accepts cookies and does not have script blockers or VPN enabled. 

Log-in to your account below.
https://account.adobe.com/plans

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

[Moderator moved topic from Acrobat to Account, Payment & Plan]

 

Nancy O'Shea— Product User & Community Expert