Russian Sanctions [WAS: Suspending your activity is inappropriate]

[WakiShip]

Good afternoon. I use your products, namely Adobe Photoshop and Adobe Illustrator. Now, due to the fact that the company has suspended its activities on the territory of the Russian Federation, I will not be able to use these programs. I pay my personal money for them. I'm a student. I took issued a loan for vocational training and all my homework should be done in your company's programs. And I have to pay money for this credit. Now I have a question - how do I continue to use your products? My pay for studying under YOUR programs is not small. Will your company compensate this payment if I can't use YOUR PRODUCTS because of YOUR decision?

[Nancy OShea · Accepted solution]

@WakiShip,

This is a user-to-user forum.  We only know what Adobe has said.

https://blog.adobe.com/en/publish/2022/03/04/adobe-stops-all-new-sales-in-russia

For further questions, contact Adobe Support directly.  Each account is handled on a case-by-case basis.  Thank you.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
 

[WakiShip]

Thanks. I apologize. if my post caused inconvenience.

[Nancy OShea]

Your post caused me no inconvenience.  I'm concerned about everyone right now.  I wish you well. 🙂

[WakiShip]

🙂 I wish you well too