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Same verification SMS message received several times

New Here ,
Apr 22, 2024 Apr 22, 2024

I logged in earlier today and got the verification text. Used it and logged in fine but the same number keeps arriving over sms. Some hours its every 10 minutes, some 4 per hour and some every hour. I need you to stop it please.

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Account management
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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

Michael, which Adobe application or service were you accessing earlier today? I don't show any active memberships under the e-mail address you used to post to this public discussion forum. ^JW

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New Here ,
Apr 23, 2024 Apr 23, 2024

I logged in to try Firefly. I don't have a subscription currently, but as stated, the issue occurred upon log in to the website, so it's application independent. I've since received several more texts from Adobe with the same code so it's a bug, not someone trying to hack in)

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Community Expert ,
Apr 23, 2024 Apr 23, 2024

@mikesmithski 

 

shut down and restart your mobile device.  did that help?

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New Here ,
Apr 30, 2024 Apr 30, 2024

That didn't help. Text messages stopped coming after 2 more days of a few per day.

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Community Expert ,
Apr 30, 2024 Apr 30, 2024
LATEST

glad it's resolved, though it's not clear what happened.

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