School Account says it has been deactivated

Forum|Forum|5 years ago
March 25, 2020
2 replies
1735 views

Hello,

I am trying to login to my school account in order to use Illustrator and Indesign, but every time I try to login using my school email it says that this account has been deactivated. I have not deactivated this account, so I am just wondering how will I be able to get this account back or be able to create a different account with my school email.

Thank you

This topic has been closed for replies.

Jeffrey_A_Wright

Community Manager

I am sorry, Macapilkington, but as John has mentioned, you will need to contact your school to determine how to login from home. There is no memberships currently associated with the e-mail address you used to post to this public discussion forum.