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Schule nicht aufgeführt

New Here ,
Jun 23, 2021 Jun 23, 2021

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Ich würde gerne ein CC-Jahresabo mit Vorrauszahlung abschließen. Ich bin 16 Jahre alt und Schüler an einem Gymnasium. Nach meinem Verständnis bin ich dazu berechtigt, den Schüler-/Studentenrabatt zu nutzen. Nach der Eingabe einer Bankverbindung kommt ein Überpüfungsbildschirm, in dem ich meine Bildungseinrichtung auswählen soll. Nun ist meine Schule aber nicht aufgelistet. Was kann ich tun?

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Activation, CC FAQ, Creative Cloud, Feature request

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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