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Solicitud de reembolso

New Here ,
Jun 10, 2024 Jun 10, 2024

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Utilicé la prueba de 7 días de Adobe y cancelé la suscripción. Pero el sistema realizó el cobro del plan mensual el 1ero de mayo; una mensualidad que no utilicé. Además de que me siguen enviando correos de que intentarán cobrarme por otros medios. Yo no quiero el servicio y necesito que me ayuden con el respectivo reembolso. Agradezco la ayuda

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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Nobody here can see your account information
What do you see at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN.

This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

 

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