SOMEONE HELP! I'm being charged, can't cancel and can't contact Adobe help!

Has anyone else had this trouble and what did you do??

I am being charged for a plan and have access to several apps through which I no longer use. I went to cancel my subscription but when I go to see my plans it says I don't have any. Because I apparently don't have any plans (though I am still being charged and can use several apps) Adobe won't let me contact them through email or phone. I can only use the chatbot which sends me in circles saying I don't have a plan and to get any further I need a plan. I am being charged $80 something a month for a plan I am not using but I can't cancel it because apparently it doesn't exist. 

Has anyone else encountered this? Where can I contact someone from Adobe to help? Does anyone have an email address or number I can have to help?

I have seen other users post similar issues around 2021 but the response they receive is from someone responding saying that no one in the community can help and to contact Adobe. DO NOT RESPOND WITH THAT!! Obviously, if I could contact Adobe I would, but because I have to have a plan/membership to contact someone real, which I do but it isn't showing up...