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Chhewang3240833552e9
Participant
February 15, 2025
Question

Spam message

  • February 15, 2025
  • 3 replies
  • 189 views

Hi,

Is there anyway I can communicate with Adobe customer service. I have received a spam message yyesterday.asking me to clicking link with to.adobe. I was wondering, Is my information safe. How do they know my Adobe account and my phone number. Kindly advice.

    3 replies

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    February 17, 2025

    Hi @Chhewang3240833552e9,

    Thank you flagging this. I agree with @kglad. Adobe does not send text messages like this on mobile numbers. 

    You can always inform Adobe about any such suspicious activity here: https://adobe.ly/4bbh0g4

    I hope it helps.

    ^SG

    C
    Chhewang3240833552e9Author
    Participant
    February 18, 2025
    The number is from Estonai. Can you tell, how they got my number and
    information of adobe account? Thnks.
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 15, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 15, 2025

      i don't see anything about your account in that screenshot.  and just block unknown callers if you don't want to receive phone spam

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