statute verified

Forum|Forum|2 years ago
January 6, 2024
3 replies
331 views

I renewed my Dreamweavr subscription, but I can't continue using the product.
I don't get license statute verified.

Activation

This topic has been closed for replies.

Shivangi_Gupta

Community Manager

Hi @kurtl11677918,

We appreciate you contacting us. As per your account info, Adobe Dreamweaver's subscription is still inactive. Would you mind contacting our support team to get it renewed? Contact Customer Care

Let us know if you have any questions.

Thanks,

Shivangi

kglad

Community Expert

what exactly do you see when opening the cc desktop app or dreamweaver?

K

kurtl11677918Author

Known Participant

When I double click on the Dw CC 2015 icon, I get a window that says "verifying license status online" then nothing more happens.
Kurt

kglad

Community Expert

do you have the cc desktop app installed?

if not, install it.

check your subscription here, https://account.adobe.com to confirm it's up-to-date.

then sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

M

Manan Joshi

Community Expert

Hi @kurtl11677918,

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

-Manan

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