Student Account Changed to Enterprise

Question

I got a student account and somewhere in the past few months it has changes to an enterprise account. All of the creative services I used to have access to, like lighroom, are no longer available. However, I am still paying $20/month. How can I fix this? I don't want to cancel and have to pay additional fees. Ideally, I want to change plan, but my account doesn't even give me access to manage this.

Any help is greatly appreciated!

John T Smith · Answer

Is your plan provided and administered by your school?

There have been several messages recently about problems with education subscriptions
Need IT Admin https://community.adobe.com/t5/get-started/creative-cloud-app-can-t-manage-apps-don-t-have-an-it-administrator/td-p/10608944
-https://helpx.adobe.com/support/programs/enterprise-support-terms.html

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