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Participant
May 26, 2021
Question

Student account

  • May 26, 2021
  • 1 reply
  • 306 views

I have purchased and paid for a student account, but can't download the apps that are included. How do I contact Adobe about this.

TIA

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    May 26, 2021

    install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

     

    if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

    Participant
    May 26, 2021
    I dont want to install trial programs. I want to install the student version I have paid for, how do I do that?
    kglad
    Community Expert
    Community Expert
    May 26, 2021

    i just explained that, but again:

     

    install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

     

    if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html