Skip to main content
Participant
October 8, 2023
Question

Student Plan, but photoshop doesn't work

  • October 8, 2023
  • 2 replies
  • 208 views

I have bought a student plan but I still cant use photoshop and other soft

When I tried to open it said like my plan ended

But I bought it today

 

How can I use it?

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
October 8, 2023

And if you still can't get it working, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

Participant
October 9, 2023

Lo mejor fue la solucion de Bob, por lo menos te habla alguien real y trata de solucionarte el problema.

kglad
Community Expert
Community Expert
October 9, 2023

@MartinPastorino 

 

is the problem solved?

kglad
Community Expert
Community Expert
October 8, 2023

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location

 

<moved from enterprise&teams>