Skip to main content
Participant
May 5, 2021
Question

Stupic Covid

  • May 5, 2021
  • 2 replies
  • 172 views

Hello. I have recently lost my job, and asked if there was a way to opt out of my yearly plan {ends in Aug}.

Sure there is, if I pay in full until then, right now. But I am lost, because if I could pay in full the next 4 payments, I would, and would not have to ask for compassion and an easy, and tearful exit to my beloved Illustrator. I only like Illustrator, nothing else from Adobe.

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
May 5, 2021

Do be aware that if support offers you 3 free months to stay, that does NOT end your subscription

Community Expert
May 5, 2021

Contact support, they will provide the best possible solution to your issue. To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan