Subscription ended before it's time

Forum|Forum|4 years ago
July 27, 2021
3 replies
422 views

I suddenly had this message saying that my Adobe premiere subscription has ended!!
Now I can't open it at all, I tried signing out and in again but it still gives me the same message with all apps,
I had a 3 year subscription that started 1,Aug,2020
I have unfinished projects that I should deliver today and I don't know what to do please fix this problem quickly

This topic has been closed for replies.

John T Smith

Community Expert

Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

T

Test Screen Name

Brainiac

Adobe don't sell 3 year subscriptions.

D

defaultpx2213pkvihcAuthor

New Participant

I used redemption codes

Peru Bob

Community Expert

Did you purchase from an authorized Adobe reseller?

D

defaultpx2213pkvihcAuthor

New Participant

Didn't they give you any assistance or at least told you why did this happen?

A

Anonymous

After wasting a lot of your time they would say : "You did not purchase it from ADOBE or its resellers, so your license is fraudulent " ... Do Not Waste Your Time!

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